1. INFORMATION WE COLLECT

We collect various types of information in order to provide and improve our services. This includes:

1.1. Personal Information

When you register for an account, create a store, or interact with our Platform, we may collect personal information, including:

• Name
• Email address
• Billing and shipping address

1.2. Non-Personal Information

We also collect non-personal information that does not directly identify you, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring/exit pages
• Clickstream data

1.3. Information from Third-Party Sources

We may collect information from third-party services, such as payment processors (e.g., PayPal) when you make transactions or connect third-party services to your Blodaque account.

1.4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Platform. These tools help us enhance user experience and provide features such as user authentication and session management.

2. HOW WE USE YOUR INFORMATION

Blodaque uses the information we collect for various purposes, including but not limited to:

2.1. To Provide and Improve Services

• Facilitating account registration and managing your user profile.
• Enabling the creation and customization of online stores.
• Processing transactions and delivering digital products to buyers.
• Providing customer support and responding to inquiries.

2.2. For Payment Processing

We use third-party payment processors, like PayPal, to handle transactions. Your payment information is securely transmitted to the payment processors, and we do not store sensitive payment data on our servers.

2.3. For Marketing and Communication

• Sending you updates about your account or services.
• Providing promotional offers, newsletters, or information that may be of interest to you.
• Conducting surveys to improve our services.

You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions in those communications.

2.4. For Analytics and Research

We use analytical tools to gather data on how users interact with the Platform, enabling us to understand trends and user behavior, which helps in improving the overall experience.

2.5. To Enforce Terms and Legal Obligations

• Investigating suspicious activity or violations of our Terms and Conditions.
• Complying with legal obligations, including requests from law enforcement.

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1. With Service Providers

We may share your information with trusted third-party vendors and service providers who assist us in operating the Platform, such as payment processors, email service providers, and customer support systems. These third parties are bound by confidentiality agreements and are not allowed to use your information for purposes outside of those we specify.

3.2. For Legal Compliance

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

• Comply with legal obligations or requests from public authorities.
• Protect the rights, property, or safety of Blodaque, our users, or others.
• Investigate and prevent any fraudulent or illegal activity on the Platform.

3.3. Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, we may transfer your personal information as part of the transaction. You will be notified via email or a prominent notice on our Platform before your information is transferred and becomes subject to a different privacy policy.

4. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect the personal information you provide to us against unauthorized access, use, or disclosure. These measures include:

• Data Encryption: We use SSL encryption to protect sensitive data during transmission.
• Access Control: Only authorized personnel have access to personal information, and they are required to maintain confidentiality.
• Data Storage: We store personal data on secure servers and regularly review security measures.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

5.1. Right to Access

You have the right to request a copy of the personal data we hold about you.

5.2. Right to Rectification

You have the right to correct any inaccurate or incomplete personal information we hold about you.

5.3. Right to Deletion

You have the right to request that we delete your personal information, subject to certain legal limitations.

5.4. Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.5. Right to Object

You have the right to object to our processing of your personal information for marketing purposes or any other processing based on legitimate interests.

5.6. How to Exercise Your Rights

To exercise any of these rights, please contact us at support@blodaque.com. We will respond to your request within a reasonable timeframe and as required by applicable law.

6. RETENTION OF YOUR INFORMATION

We will retain your personal information for as long as your account is active or as needed to provide you with services. Additionally, we will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. COOKIES POLICY

Cookies are small data files stored on your device when you visit a website. Blodaque uses cookies to:

• Remember your login sessions for easier access to your account.
• Analyze website traffic to improve our services and enhance user experience.
• Display personalized content relevant to your preferences.

You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on the Platform.

8. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites or services that are not owned or controlled by Blodaque. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party websites you visit.

9. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. We will take steps to delete that information promptly.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes, we will notify you by email or by posting a notice on the Platform. Your continued use of the Platform after any changes have been made constitutes your acceptance of the new Privacy Policy.

11. CONTACT US

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: support@blodaque.com