Frenquently asked questions
Do you have questions? Let's see our FAQ will help you.
What is Blodaque?
Blodaque is a SaaS e-commerce platform that enables digital product creators to build their own online stores and sell their products. With intuitive tools and streamlined payment integration, we offer a complete solution for anyone looking to start selling digitally.
How can I create a store on Blodaque?
To create your store, simply sign up, complete your profile, and follow the setup steps. In just a few minutes, your store will be ready to add products and start selling online.
Does Blodaque support custom domains?
Yes! You can use your own domain or subdomain on Blodaque. Simply set up your domain and integrate it into the platform so that your store has a personalized URL.
Can I sell physical products on Blodaque?
Blodaque is focused on digital product sales. However, we are continuously improving our features and may expand to support physical products in the future.
How do payments work on Blodaque?
We integrate with PayPal as the primary payment method, allowing you to receive payments directly into your account. Once a customer makes a purchase, the payment is processed and transferred to the PayPal account you connected.
Does Blodaque support SEO?
Yes, Blodaque provides basic SEO tools to optimize your store for search engines. With dynamic meta tags and SEO support, we help your store get indexed and gain visibility.
Do I need a PayPal account to use Blodaque?
Yes, you’ll need a PayPal account to process your sales payments. You can connect your PayPal account directly on the platform to receive payments quickly and securely.
Can I add a custom email signature for my store?
Yes, Blodaque allows you to set up personalized emails for communicating with your customers, such as purchase confirmations and notifications. Your customers will receive messages with your store’s branding.
Is there a limit on the number of products I can add to my store?
The product limit depends on the plan you choose. Please refer to our pricing plans to learn more about the number of products and other features included in each option.
How does customer support work at Blodaque?
We offer support via email and chat to address any questions you may have. Our team is available to help with setup and any issues you encounter while using the platform.
Does Blodaque integrate with marketing tools?
We are working on providing integrations with digital marketing and email automation platforms to help you reach more customers and boost your campaigns.
How secure is my data on Blodaque?
We value the privacy and security of all user data. We use secure storage on Oracle Object Storage and SSL protection to safeguard transactions and personal data.
Does Blodaque offer a free version?
No, Blodaque offers 7-day for free.
How do I cancel my subscription?
If you wish to cancel your subscription, simply go to your account settings and select the cancellation option. If you need assistance, our support team is here to guide you through the process.
Still have questions? Email us at support@blodaque.com